Duty Manager - Operation Control Center

Date: 23-Jun-2022

Location: Delhi

Company: TATA SIA Airlines Limited

Job Overview

To oversee & guide the team on all aspects of Vistara operations during the shift & ensure operational activities remain on time in compliance to laid down SOPs and Procedures.

Key Responsibilities

  • Responsible for ensuring On Time Performance and recovery from irregular operations
  • Build a motivational communication that energizes the best strategies and leads to the final goal
  • Providing directions, support and guideline to a team and monitoring their performance to ensure efficient resolution of complaint through correspondence and coordination
  • Leading, training and monitoring the performance of team members to ensure efficiency in operations
  • Working in coordination with flight dispatch, engineering, commercial, corporate communication, revenue, network planning department, etc
  • Liaising with software representative for any modification requirements
  • Conducting daily/weekly analysis of OTP trend analysis and preparing performance reports
  • Monitoring the preparation of routing and delay plans of flights in case of NOTAMS/WATCH HOURS in coordination with crew rostering and flight dispatch
  • Responsible for Team Roster and manage staff leave requirements

Skills & Attributes

  • Strong analytical and organizational skills
  • Proficient with Microsoft Office 
  • Good communication and presentation skills
  • Good instructional skills

Work Experience

  • At least 10 Years in Aviation Industry with 6 years in OCC


  • Graduate from a recognized university




All Vistara employees are required to be fully vaccinated against COVID-19.