Manager - IT

Job Overview

Manage IT Infrastructure manager to support Enterprise and Airport environment.

Key Responsibilities

• Ability to support 24*7 Internal Operations of Application Infrastructure Management including Windows server support
• Provide business support with applications including resolving issues, preparing cases, update patches, manuals, and training materials
• Liaising with various agencies like SITA, AMADEUS, International Airport Operators and monitor the daily incident management systems for mission critical applications like CUTE/ IMUSE/ BRS /APP / APIS etc. 
• Monitoring and coordinating with Local Vendors at Airports.
• Coordinate with the IT System Administrator Management to resolve issue, manage applications and recommend improvements 
• Coordinate with development teams to identify needs and work with network engineers, system administrators, database administrators to design application server environments
• Respond to requests received by help desk in timely manner
• Provide regular project status and estimates to the management
• The right candidate will need to stay on top of the long-term strategy as well as the operating details of his/her organization to ensure urgent tactical issues are closed and their teams are taking steps to head off customer impacting risks and issues

Skills / Attributes

• Airline Application Infrastructure & Support.
• Independent, self-motivated, team player and high willingness to learn
• Knowledge of a DCS/PSS, Preferably Amadeus
• Versed with SITA technologies like TYPE B messaging and  ACARS
• Hands on experience in implementing APIS/APP/PNRGOV across International stations 
• Working Knowledge of peripheral like ATB /BTP/OCR/BGR etc.
• Project Management
• Application support

Work Experience

• 10+ years of experience in IT Infrastructure Services

Qualification

• Graduate Degree (Preferably Engg) from a recognized university

Location

Gurgaon

All Vistara employees are required to be fully vaccinated against COVID-19.