Manager - IT

Date: 14 May 2023

Location: Gurgaon

Company: TATA SIA Airlines Limited

Job Overview

Manage IT Infrastructure manager to support Enterprise and Airport environment.

Key Responsibilities

  • Ability to support 24*7 Internal Operations of Application Infrastructure Management including Windows server support
  • Provide business support with applications including resolving issues, preparing cases, update patches, manuals, and training materials
  • Liaising with various agencies like SITA, AMADEUS, International Airport Operators and monitor the daily incident management systems for mission critical applications like CUTE/ IMUSE/ BRS /APP / APIS etc. 
  • Monitoring and coordinating with Local Vendors at Airports.
  • Coordinate with the IT System Administrator Management to resolve issue, manage applications and recommend improvements 
  • Coordinate with development teams to identify needs and work with network engineers, system administrators, database administrators to design application server environments
  • Respond to requests received by help desk in timely manner
  • Provide regular project status and estimates to the management
  • The right candidate will need to stay on top of the long-term strategy as well as the operating details of his/her organization to ensure urgent tactical issues are closed and their teams are taking steps to head off customer impacting risks and issues


Skills / Attributes

  • Airline Application Infrastructure & Support.
  • Independent, self-motivated, team player and high willingness to learn
  • Knowledge of a DCS/PSS, Preferably Amadeus
  • Versed with SITA technologies like TYPE B messaging and  ACARS
  • Hands on experience in implementing APIS/APP/PNRGOV across International stations 
  • Working Knowledge of peripheral like ATB /BTP/OCR/BGR etc.
  • Project Management
  • Application support

Work Experience

  • 10+ years of experience in IT Infrastructure Services



  • Graduate Degree (Preferably Engg) from a recognized university



All Vistara employees are required to be fully vaccinated against COVID-19.