Manager - Loyalty Partnership

Job Overview

The role involves managing a strong relationship with loyalty partners with focus on banking partners. Also, designing and managing strategic marketing campaigns targeted towards increasing revenue and brand presence.

Key Responsibilities

• Lead and negotiate Loyalty partnerships with banks to generate revenue, acquire new customers and gain strong foothold in the market
• Assist and communicate with loyalty leadership team in decision making, implementation of projects
• Strategizing key banking partners and prepare account management plans for each partner
• Create plans and business cases for loyalty partnerships
• Review and execute partnership agreements by collaborating with cross functional teams
• Prepare monthly marketing plan for partnerships and managing a strong relationship with clients with effective ROI
• Establish and maintain strong relationships for a select pool of partners to achieve performance objectives of the Loyalty & Partnerships team and wider Vistara business goals
• Ideate and execute high impact projects with partners from initiation to execution
• Drive problem resolution with internal and external stakeholders to ensure operational excellence and revenue growth
• Create action plans and campaigns for customer acquisition, engagement, growth and budget optimization
• Handle and coordinate all monthly financials billing for the partners inducted

Skills & Attributes

• Strong interpersonal skills and process orientation to develop relationships with banking partners
• Should have demonstrated a successful strategic partner association which lead to acquisitions and other incomes
• Should have worked on IT and systems implementation in CRM platforms related to partnerships
• Strong excel and presentation skills

Work Experience

• Minimum 6 years of work experience preferably in launching & managing co-brand cards
• Previous experience in loyalty partnerships is a plus

Qualification

Graduate/ post-graduate from a recognized university

Location

Gurgaon

Note

All Vistara employees are required to be fully vaccinated against COVID-19