Sr. Executive - CC Service Training
Date: 16-Jan-2023
Location: Gurgaon
Company: TATA SIA Airlines Limited
Job Overview
The holder of this position will be responsible for evaluating our needs and current practices, and design, develop/update and deliver training programs to our cabin crew.
Key Responsibilities
- Carry out training and development needs analysis
- Develop, implement, and update training materials and e-learning modules
- Conduct training for cabin crew and administrate LMS on the Success Factor tool
- Liaise with external consultants in terms of course assignments, schedules, and payments
- Support the daily administration of the training section for timely injection of trainees/online crew
- Monitor and review the progress of trainees and provide feedback at regular intervals
- Maintain training and HR-related reports for assigned trainees
- Support the administration of uniform, uniform accessories and transport arrangements
- Coordinate with stakeholders to manage development/issuance of job aids items used by cabin crew
Skills & Attributes
- Excellent interpersonal and communication skills
- Ability to work independently, a good leader as well as a team player
- Attention to detail and enterprising
- Has demonstrated a good track record in the current role and strong understanding of policies /procedures
- Experience in planning/ conducting training is preferable
- Proficient with Microsoft Office applications
Work Experience
- Minimum 3 years of work experience as a Cabin Crew out of which at least 1 year as a Senior Cabin Crew (SCC) in a Domestic Airline or minimum 5 years as online Cabin Crew in any International airline
Qualification
Graduate from a recognized Education Board
Location
Gurgaon
Note
All Vistara employees are required to be fully vaccinated against COVID-19.