Sr. Executive - CC Service Training

Job Overview

The holder of this position will be responsible for evaluating our needs and current practices, and design, develop/update and deliver training programs to our cabin crew.

Key Responsibilities

• Carry out training and development needs analysis
• Develop, implement, and update training materials and e-learning modules
• Conduct training for cabin crew and administrate LMS on the Success Factor tool
• Liaise with external consultants in terms of course assignments, schedules, and payments
• Support the daily administration of the training section for timely injection of trainees/online crew
• Monitor and review the progress of trainees and provide feedback at regular intervals
• Maintain training and HR-related reports for assigned trainees
• Support the administration of uniform, uniform accessories and transport arrangements
• Coordinate with stakeholders to manage development/issuance of job aids items used by cabin crew

Skills & Attributes

• Excellent interpersonal and communication skills 
• Ability to work independently, a good leader as well as a team player
• Attention to detail and enterprising
• Has demonstrated a good track record in the current role and strong understanding of policies /procedures
• Experience in planning/ conducting training is preferable
• Proficient with Microsoft Office applications

Work Experience

• Minimum 3 years of work experience as a Cabin Crew out of which at least 1 year as a Senior Cabin Crew (SCC) in a Domestic Airline or minimum 5 years as online Cabin Crew in any International airline

Qualification

Graduate from a recognized Education Board

Location

Gurgaon

Note

All Vistara employees are required to be fully vaccinated against COVID-19.