Manager Messaging and MDM

Date: 20-Sep-2022

Location: Gurgaon

Company: TATA SIA Airlines Limited

Job Overview

This position will be responsible for managing and administrating Organization’s Messaging Platform and MDM Solutions.

Key Responsibilities

  • Manage entire suite of applications within Microsoft Exchange esp. Cloud platform O365–     
    • Emailing and Calendaring (Outlook, Exchange, Calendar)
    • Enterprise & Team Collaboration (Teams, Yammer, Skype, SharePoint)
    • Office Applications (Word, OneNote, Publisher, PowerPoint, Access)
    • Business Application Forms (Forms, Power Apps)
    • Task & Project Management (To-do, Tasks, Planner etc.)
    • Video & Presentations (Stream, Sway, Video)
    • File Storage (OneDrive, Delve)
    • Analytics (Power BI etc.)
  • Sound knowledge of MS SharePoint, including migration support to SharePoint Online, and maintaining the SharePoint environment
  • Sound skills on Google Workspace as well (formerly GSuite) - Gmail, Meet, Calendar, Spaces, Drive, Docs, Sheets, Slides, Chat, Forms, Sites, Appscripts etc.
  • Working closely with IT ServiceDesk to resolve all type of issues related to Email, policies, rules, filters, mailbox, security, and authentication.
  • Anti-spam Management, phishing, and other security controls
  • Must identify problems with the current Mailing platform and initiate solutions to make working practices more efficient.
  • Plan, set up, and execute data migration from either GWS to O365 or vice versa using 3rd party migration tools.
  • Write technical documentation for deployed solutions that includes end-user guides and process manuals
  • Manage and administrate all MDM and MAM tasks, esp Airwatch and MS Intune
  • Manage app configurations and permissions
  • Automate app distribution based on groups
  • Secure corporate data on BYOD
  • Understand MDM reporting capabilities and provide analytical reports

Skills / Attributes

  • Basic API and scripting skills highly desired
  • Sound knowledge of Microsoft O365 cloud platform will be added advantage
  • Expertise in MDM solutions like Airwatch, Microsoft Intune, others
  • Should have excellent organizational and communication skills and ability to prioritize key tasks and communicate with various levels of a business
  • Excellent MS Excel and MS PowerPoint skills
  • Ability to multitask and do effective Time Management
  • Good analytical skills & organizing skills is must
  • Flexible to work or stretch as per the situation

Work Experience

  • Engineering Graduate from a recognized university or bachelor’s degree in Computer Science from a recognized university
  • Microsoft 365 or Google Workspace Certification preferred
  • ITIL foundation certified

Qualification

  • Minimum 2 to 6 years of experience; similar experience in MDM solutions

Location

Gurgaon

Note : All Vistara employees are required to be fully vaccinated against COVID-19.