Sr. Manager - Fleet Technical Support

Date: 09-Jan-2023

Location: Gurgaon

Company: TATA SIA Airlines Limited

Job Overview

The job scope requires supervision of all activities under the ambit of the Fleet Technical Support section of the Flight Operations Technical Department - such activities include (but not limited to) all Performance Engineering related activities, Regulatory based (local as well as other Countries:Manual content maintenance, Special Operations approvals, Aircraft induction, etc), Fuel Optimisation, Carbon Emissions Monitoring, liaison with OEMs, liaison with other cross-functional Divisions, etc.

Key Responsibilities

  • Provide operation-related technical support to Flight Operations Management for the day-to-day operations of the entire fleet
  • Assist Flight Operations Management decision process by providing appropriate airplane performance and airport /terrain/EDTO studies and evaluations to Flight Operations for the expansion and enhancement of the current Fleet operations (takeoff/inflight/landing performance calculations, payload for Network Planning)
  • Liaise and coordinate with aircraft Manufacturers (& other OEMs), IOCC, NPD, Engineering for technical/operational support
  • Provide support for Flight Operations Training for Aircraft Performance, EDTO, EFB, PBN and other Special Operations, new Pilot Inductions and Refreshers
  • Support Flight Operations in pre-delivery preparations to post-delivery actions of new aircraft delivery
  • Supervise the Flight Operations Fuel Management (Monthly fuel analysis, tracking & presentation of Fuel Optimization measures, Fuel Budgeting and other related fuel subjects)
  • Supervise the CORSIA Cell for Regulatory submissions & approvals along with conduct of the external Audit. Activities extend to other Emissions Monitoring schemes as may be applicable to the Company scope
  • Conduct Pre-Ops Stations studies for Flight Operations submission to DGCA
  • Supervise EFB program and ensure the performance databases generated conform to requirements and standards. Coordinate with EFB system administrator the tasks for EFB performance database loading, Data Management & Distribution (DDM) to ensure provision of the latest version of electronic manuals, performance database, electronic checklists, softwares applicable to Company operations
  • Assist Flight Operations Management in all Regulatory (DGCA and/or other Regulatory Bodies) approvals (i.e., Manuals, new destinations, Special Operations approvals)

  • Supervise Aircraft Performance Monitoring process (Monthly APD Tracking and updating) & associated liaising with Engineering
  • Supervise for ARC (Aircraft Performance Certificate) activity - Range and performance of radio communication & Navigation equipment certificate and Aircraft Flight manual status certificate
  • Assist CP Technical for IOSA / Internal Audit
  • Assist Flight Operations in notifying crew of pertinent changes in procedures or instructions/information through the timely issue of INTAMs, TBs, FSIs
  • Aerodrome obstacle study and preparation of database for performance calculation
  • Coordinate with Flight Dispatch for review of Notices to Airmen (NOTAMs) for any operational impact within the Company network and for the necessary follow-up actions (i.e. issuing of Airport Analysis charts, Internal Notice to Airmen (INTAM), changes to schedules, etc.)
  • Supervise calculation of Aerodrome Operating Minima for the required Stations
  • Review and update Holdover Time (HOT) information for deicing / anti-icing fluids
  • Review Manufacturer's revisions to Airplane Flight Manual (AFM), Flight Crew Operations Manual (FCOM), Quick Reference Handbook (QRH), Master Minimum equipment List (MMEL)
  • Maintain and ensure accuracy of contents, timely update and availability of technical information and manuals (namely FSI, Ops Manual, MEL, Special Ops Manual, Performance Manual, AFM, QRH and FCOM) for Fleet operations


  • Proficient with Performance Engineering activities
  • Knowledge of & experience with preparation of regulatory compliances and approval processes
  • Ability to define and document technical processes as required
  • Ability to manage multiple projects & deadlines
  • Good in collaborating with different stakeholders and drive the common agendas
  • Strong interpersonal & communication skills
  • Excellent with Project Management tools/ Adobe pdf/ xml editor
  • Proficient with MS office
  • People Management Experience is essential

Work Experience

  • Minimum 7-10 years of experience in a similar role in Flight Operations with a reputed Airline


  • Graduate in Engineering (or equivalent) from a recognized university
  • Background in Aeronautical Engineering is desirable



Note : All Vistara employees are required to be fully vaccinated against COVID-19.